PRIVACY POLICY

General Overview

This Privacy Policy explains how Ray of Radiance Spa (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website, book an appointment, or purchase products and services. Personal information means any data that can identify you, such as your name, email address, phone number, photos, or payment details.

By using our website or booking services, you consent to this Privacy Policy.

⸻ Data Collection

Who is Responsible for Data Collection?

Data collected on this website is processed by Ray of Radiance Spa. Our contact details are listed in the site’s legal notice.

How Do We Collect Your Data?

• Information you provide: Data you share when filling out forms, uploading skin photos, making bookings, or purchasing products (e.g., name, email, phone, payment info, skin history).

• Automatically collected data: Technical information collected automatically when you visit our website, such as your browser type, device, operating system, and pages visited.

• Third-party tools: We may use analytics (like Google Analytics) to understand how visitors use our site. This information is anonymized and not linked to your identity.

⸻Why Do We Use Your Data?

We use your personal information to:

• Process bookings, payments, and product orders.

• Deliver consultations, treatment plans, and customized reports.

• Communicate with you about your services, products, or promotions.

• Improve our website and customer experience.

• Comply with legal or financial obligations.

⸻Your Rights

You have the right to:

• Request access to your stored data.

• Request correction or deletion of your data.

• Withdraw consent to data processing at any time.

• File a complaint with a data protection authority if you believe your rights are violated.

⸻Data Security

We protect your data through encryption (SSL/TLS), secure payment processors, and restricted access. However, please note that no internet transmission is 100% secure, and we cannot guarantee absolute protection.

⸻Payments & Online Transactions

All payments are processed through secure, encrypted connections. Payment details are never stored on our servers.

⸻Cookies & Analytics

Our website may use cookies to provide a better user experience. You can adjust your browser settings to block cookies, though this may limit some site features.

⸻Third-Party Sharing

We do not sell or rent your personal information. We only share information with trusted providers (e.g., booking software, payment processors) necessary to deliver our services.